Naturally speaking
June 17th, 2008
People don’t want to deal with calling a call center and being lost in their queue, especially because their given so many number options to press that by the time they get through hearing all the options they forgot what number what they wanted or the best case scenario was and hit the wrong one. Now with the great new voice recognition system, you don’t have to deal with that as you can just remember the option you wanted (easier to remember words than numbers or corresponding numbers to an option) and simply speak it into the phone naturally. This saves time and removes frustration from the mix. You can even say operator and don’t have to wait to find out which feature number that is!
Entry Filed under: Technology
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