Nationwide mortgage
April 29th, 2010
“Thus, we received prompt responses from Germany and the Nordic countries, sometimes without the need to come back with a new mail. In France, Italy and Spain did not accept any answer almost never without it rang on each client.
The North America formal answers with Nationwide mortgage where customers demanded more information on contracts involving renewal with Oracle, while in South America evasive answers which most often follows a telephone call he was expecting, “said Sterescu . “Basically, call centers in Romania and India covering Oracle customers from 54 countries around the globe, provide assistance in 23 languages and manage the business of hundreds of millions of dollars to the company,” said Sterescu.
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